Refund policy

At Probably Sparrow, we want you to love your gear as much as you love not identifying birds. If something's off, we'll make it right.

We offer refunds for:

  • Items that were sent incorrectly.
  • Damaged or defective products.

Refund requests must be made within 30 days of the purchase date.

To request a refund, contact us at support@probablysparrow.com with your order number and a brief description of the issue. We promise not to ask you to identify any birds first.

This Refund Policy may be updated at any time without prior notice. For the most current version, reach out to support@probablysparrow.com.Â